Top 5 reasons why I go to Nona's Auto center and keep going back: They are: 1) Professional ... Conform to highest standards of the automotive profession 2) Courteous ... Gracious and Polite (Front desk reception are the nicest folks) 3) Honest ... No hidden costs, they fix problems with your car & not invent them 4) Knowledgeable ... Expert and well informed in the field 5) Reasonably priced ... standard competitive rates Plus the staff has great sense of humor, not a hint of arrogance, and not a bad cup of coffee while you're waiting. My husband, son & I are grateful to you Sarge, Mr. Echou & Kathy (forigve the misspelling of names... Sincerest 'thank you' mariana